Came into town with a bad transmission with only a few days until we had to drive back 1000 miles to Oregon. Chad and his techs were great and they completed the job in three days! Staff were very honest and helpful the whole way. Coming from someone who works on cars, these guys are legit and get it done promplty. Go to Loren's!
Love this place! I was needing my brakes checked because I was going on a big trip and they had no problem in getting my car in to get looked at. I was able to make an appointment online which was super helpful because I’m socially awkward. They got back to me fast and were able to get my car completely checked out. I love the features this place has. They were able to look over the entire car as well as my brakes to give suggestions on things that might need checking out in the future. As far as the service goes, it was amazing! The staff was super friendly and were really easy to understand. I will definitely be bringing my car here again!
Great experience! Hard to find a mechanical shop, who puts integrity FIRST.
They are a bit pricier than most, but very professional - I don't mind paying more for quality work, professionalism, and integrity.
They will receive all my future business, as well as referrals.
I appreciated the fast service, the thorough inspection, and all the information on what my vehicle needed. That’s important to me so I can budget a little at a time. They were knowledgeable on all information needed. I will definitely have them servicing my car
They probably still do good repairs, but they want to do 100% of it. If you remove the wheel hub yourself to have them press in a new bearing, they are no longer willing to help you. Doesn't sound like or remind one of Montana, does it? More like, it reminds one of the contemporary rigidity of lawyers. There are other automotive repair places in town that do not fear attorneys. I recommend you discover them.
Best Shop in town. Very clean and well organized. No extra BS charges or anything fishy. Full vehicle inspections with oil changes. Very knowledgeable crew. I bring all my personal and company vehicles to Loren's. Highly recommended.
Excellent service!! We are from Wisconsin and found Loren's on the web. They were able to fly in a new front axle and get us on the road in just 3 days at a very reasonable price. A quick follow up visit for adjustments allowed us to continue our vacation as planned. Absolutely recommend them. Mark was personable and knowledgeable, they offered a shuttle service and John was a great technician for our Xterra!!
This was the best car repair shop I have ever done business with. For being a young woman, who honestly doesn’t know a ton about cars, they were very thorough in explaining things and I trusted that they weren’t trying to rip me off based off my lack of knowledge or me being a young girl. Too many times have mechanics/car maintenance men try and rip me off. Once someone tried to charge me $180 for an oil change! Ridiculous. But not with these guys. They were awesome. My car broke down at a horrible time when I was busy with work and about to go on vacation. I had my car towed there and didn’t have time to stop by. They inspected it very soon after that, and got ahold of me. Then I was out of town for a couple weeks and they let me keep my car there. Even when I got back they had put it in the shop the night before so all the snow would melt. They were very friendly and even have a complimentary shuttle service when needed. I wish I could give the names of all the people who helped! Chad was awesome and answered all my questions and my dads when he called from a state away haha! The young girl who picked me up from the shuttle was super nice and has good people skills. If I ever have car problems again they will definitely be who I go to. Thanks guys!
Lorens never disappoints! They continually meet above my expectations. They met competitive rates, they have been upfront with charges and even gave me a loaner vehicle while doing their repairs. I will only ever use this shop. Mark at service desk is amazing and very knowledgeable!
I'm out here in West Glacier on vacation. During the trip, we hit a pothole and the exhaust started making a loud noise. We figured a hole had rusted open or something similar. We called Loren's Auto Repair to get it checked out, and they were awesome with recommendations. They let us explain the issue and then confirmed what we thought it was. They weren't able to get us in before we left, but they were kind enough to suggest a mechanic in town that possibly could squeeze us in. This conversation was a sign of trust and good business. The prices they quoted were fair and had excellent customer service. Thanks!