Customer Reviews Loren’s Auto Repair
Steve Waatti
17:44 05 Apr 18
Best Shop in town. Very clean and well organized. No extra BS charges or anything fishy. Full vehicle inspections with oil changes. Very knowledgeable crew. I bring all my personal and company vehicles to Loren's. Highly recommended.
Ricky Chevy
21:04 15 Jan 18
Excellent service!! We are from Wisconsin and found Loren's on the web. They were able to fly in a new front axle and get us on the road in just 3 days at a very reasonable price. A quick follow up visit for adjustments allowed us to continue our vacation as planned. Absolutely recommend them. Mark was personable and knowledgeable, they offered a shuttle service and John was a great technician for our Xterra!!read more
Monica Taylor
21:37 08 Nov 17
Lorens never disappoints! They continually meet above my expectations. They met competitive rates, they have been upfront with charges and even gave me a loaner vehicle while doing their repairs. I will only ever use this shop. Mark at service desk is amazing and very knowledgeable!read more
Erika Myhre
14:03 29 Aug 17
I'm out here in West Glacier on vacation. During the trip, we hit a pothole and the exhaust started making a loud noise. We figured a hole had rusted open or something similar. We called Loren's Auto Repair to get it checked out, and they were awesome with recommendations. They let us explain the issue and then confirmed what we thought it was. They weren't able to get us in before we left, but they were kind enough to suggest a mechanic in town that possibly could squeeze us in. This conversation was a sign of trust and good business. The prices they quoted were fair and had excellent customer service. Thanks!read more
Hallie K
02:04 06 Jan 18
This was the best car repair shop I have ever done business with. For being a young woman, who honestly doesn’t know a ton about cars, they were very thorough in explaining things and I trusted that they weren’t trying to rip me off based off my lack of knowledge or me being a young girl. Too many times have mechanics/car maintenance men try and rip me off. Once someone tried to charge me $180 for an oil change! Ridiculous. But not with these guys. They were awesome. My car broke down at a horrible time when I was busy with work and about to go on vacation. I had my car towed there and didn’t have time to stop by. They inspected it very soon after that, and got ahold of me. Then I was out of town for a couple weeks and they let me keep my car there. Even when I got back they had put it in the shop the night before so all the snow would melt. They were very friendly and even have a complimentary shuttle service when needed. I wish I could give the names of all the people who helped! Chad was awesome and answered all my questions and my dads when he called from a state away haha! The young girl who picked me up from the shuttle was super nice and has good people skills. If I ever have car problems again they will definitely be who I go to. Thanks guys!read more
Zach Hill
02:37 05 Mar 19
Love this place! I was needing my brakes checked because I was going on a big trip and they had no problem in getting my car in to get looked at. I was able to make an appointment online which was super helpful because I’m socially awkward. They got back to me fast and were able to get my car completely checked out. I love the features this place has. They were able to look over the entire car as well as my brakes to give suggestions on things that might need checking out in the future. As far as the service goes, it was amazing! The staff was super friendly and were really easy to understand. I will definitely be bringing my car here again!read more
Martin Weimer
07:38 07 Sep 18
They probably still do good repairs, but they want to do 100% of it. If you remove the wheel hub yourself to have them press in a new bearing, they are no longer willing to help you. Doesn't sound like or remind one of Montana, does it? More like, it reminds one of the contemporary rigidity of lawyers. There are other automotive repair places in town that do not fear attorneys. I recommend you discover them.read more
Valerie Bruff
03:50 20 Sep 18
I appreciated the fast service, the thorough inspection, and all the information on what my vehicle needed. That’s important to me so I can budget a little at a time. They were knowledgeable on all information needed. I will definitely have them servicing my carread more
Rodney Butler
13:09 28 Sep 18
Great experience! Hard to find a mechanical shop, who puts integrity FIRST.They are a bit pricier than most, but very professional - I don't mind paying more for quality work, professionalism, and integrity.They will receive all my future business, as well as referrals.read more
max edson
17:29 08 Aug 19
Came into town with a bad transmission with only a few days until we had to drive back 1000 miles to Oregon. Chad and his techs were great and they completed the job in three days! Staff were very honest and helpful the whole way. Coming from someone who works on cars, these guys are legit and get it done promplty. Go to Loren's!read more
Careylyn Hill
02:40 15 Nov 19
Mark and Thad are always friendly and helpful. And so far - my car keeps running. 🙂
Doug H.
2018-01-11 17:37:03
Great service and great team. Everyone was polite and helpful. Got me in quick and solved the alternator problem and had me back on the road all in part of...
Allan J.
2017-09-06 13:57:15
This shop and everyone working in it are terrific!! Got towed in by a AAA tow operator from Glacier National Park and was happy to learn that Loren's is...
Jeff J.
2016-07-28 14:41:35
Knowledgable and helpful staff were able to diagnose and fix my truck quickly so my family could get back on the road the same day -- even though their shop...
Julia T.
2018-10-09 11:03:33
On a road trip from Ohio across the Rockies our brakes failed on the eastern side of Glacier National Park. We called Loren's and asked if there was any way...
Chris B.
2014-11-30 22:07:04
We are from Vancouver Canada.Our 1999 Mercedes SL 500 stalled out at low speeds several times the day we intended to drive through Glacier National...
Len C.
2017-01-13 14:27:16
Fast friendly service! Didn't feel like they were trying to upsell me like many other similar businesses. Recommend.
Lisa L.
2019-05-30 22:49:34
Knowledgeable and helpful staff were able to diagnose and quickly fix my car!
Santi G.
2020-01-15 12:09:42
I called to request several inspections de done for my company for the whole year but was rudely hung up before I could even finish. Thought I was dealing...
Boscombe D.
2020-09-12 17:52:15
Great work; brutally expensive. They are very professional, though, so whatever you have done here will be done to a first-rate level. They are 100%...
Jimmy J.
2020-10-03 07:22:11
Lorens was amazing. I've had terrible experiences the last 5-10 places I've had my car taken to. The mechanics cutting my timing belt to saying I needed...
Reid B.
2020-11-18 12:41:21
Loren's is a very clean and nice looking shop where they advertise themselves as the "best in kalispell". This may be true, but where they really shine is...
Pat Z.
2021-12-03 08:39:11
Very professional. Easy to make an appointment and work was done timely. Clean waiting room and restrooms.
Gina H.
2022-02-10 09:08:14
My Lexus GX470 had an ongoing electronic suspension issue. I took it to Toyota multiple times in hopes they could diagnose the issue and repair it. After 3...
Kathleen H.
2022-05-02 08:47:22
Absolutely terrible service! I went down to have my windshield wiper repaired as it was not working. I needed to go out of town two days later and needed it...
John W.
2022-06-08 20:50:49
This place claims to be a full service car and truck shop, yet will not touch anything with a carburetor as Mark told the tow truck driver because it's too...
M V.
2022-10-10 13:07:39
Very happy with the repairs.However, frustrated we can't use Yelp without reminders to post reviews. Loren's was great, but we're not posters, and can't...
Sara S.
2023-01-26 11:44:29
I called to make an appointment at Loren's to have my front two brake pads changed after having it inspected at Les Schwab (who said my front two brake PADS...
Michael F.
2023-01-25 14:05:15
Installed defective parts, was not notified. Requested a refund and was informed they would give me six quarts of oil and a filter. Poor customer service...
Michael F.
2023-08-04 01:27:18
They cant even do an oil change properly! Installed a defective filter and the drain plug wasn't screwed in all the way, and I even took it back in the next...
Mark K.
2023-08-19 06:28:38
Went to Loren's Auto Repair to fix my Toyota's bumper. They said they do that kind of work. They were friendly but unhelpful.
