Thank you for considering Loren's Auto Repair. We are always taking resumes. Feel free to submit your resume today.

Technicians

 

This skilled position is critical to our operation as many people are relying on the work to be completed timely and accurately.  We put as much emphasis on attitude as we do on skill and ability because this role is so essential to our well-being.  Master, Journeyman, and Apprentice Technicians to apply.

Required Skill Sets:

• Ability to communicate both verbally and in writing
• Ability to use a PC, web browsers and various software programs
• In-depth working knowledge of vehicles and their various systems
• Ability to use scan tools and other common auto mechanics tools
• Ability to gather a set of data, perform research, and draw a technical conclusion
• Safety oriented
• Current ASE Certifications (or currently pursuing accreditation)
• Ability to lift up to 75 pounds
• Current drivers license is required

 

This Position Includes:

• Following designed workflow procedures
• Test driving customer vehicles
• Inspecting vehicle components and recommending needed services
• Managing repair work time against predefined labor times
• Performing quality control checks to ensure proper repairs
• Performing oil changes, brake repairs, steering and suspension repairs, etc.
• Aligning vehicle steering systems
• Completing required paperwork and documentation

Apply for a job https://lorensauto.com/application/

 

 Service Advisors & Assistant Service Advisors

 

The Service Writer is kind of like a Quarter Back in football and the Assistant is very much like the back up Quarter Back.  You have to make things happen and know what everyone around you is doing and responsible for at any given time.  There are a lot of people needing direction from the Service Writer in order to make sure the vehicle is repaired correctly and the customer has a great experience.  This role is heavily involved with the customer and interfaces with all other employees in our operation.

 

Required Skill Sets:

• Highly motivated
• Service oriented
• Ability to communicate effectively
• Ability to control and manage the repair process
• Ability to measure and ensure work is completed profitably
• Ability to give direction and ensure follow through
• Ability to use a PC, web browsers and various software programs
• Basic knowledge and understanding of automobiles and auto parts
• Current drivers license is required

 

This Position Includes:

• Answering telephones
• Directing customers
• Scheduling customer appointments
• Managing customer expectations
• Checking customers in
• Dispatching work and managing promised times
• Researching parts and labor times
• Communicating vehicle needs effectively to customers
• Handling customer close-outs (cashier)
• Performing our customer service callbacks
• Handling administrative paperwork

Apply for a job https://lorensauto.com/application/

 

  Customer Support Assistant

 

This position assists both customers and Service Advisor(s) to make sure the entire repair experience is positive and smooth.   In many cases, this is the first person a customer comes in contact whether by phone or in person so a friendly personality and helpful mindset is essential.  This position works to support our office and assist our Service Advisor(s) in various aspects.

 

Required Skill Sets:

• Friendly personality and helpful mindset
• Ability to use a PC, web browsers and various software programs
• Ability to own and manage assigned daily, weekly, and monthly tasks
• Ability to take direction and follow through
• Organization skills
• Automotive knowledge is a plus
• Basic knowledge of invoicing, accounts payable, and accounts receivable
• Current drivers license is required

 

This Position Includes:

• Answering telephones
• Scheduling customer appointments
• Handling customer close-outs (cashier)
• Washing cars when the Shop Assistant is not available
• Picking up parts and shuttling customers
• Keeping our waiting room clean and neat
• Performing our customer service callbacks
• Handling administrative paperwork
• General office & clerical tasks
• Assisting Service Writers, Manager, and Owners where needed

Apply for a job https://lorensauto.com/application/

 

Shop Assistant / Porter

 

This is a support position for the entire shop.  Supporting Service Advisor(s), Technician(s), and Manager(s) to ensure that the shop runs smooth and our customers have a pleasant experience.

 

Required Skill Sets:

• Ability to stay focused and on task
• Ability to prioritize and handle multiple tasks
• Ability to take direction and follow through
• Ability to lift up to 75 pounds
• Automotive knowledge is a plus
• Current drivers license is required

 

This Position Includes:

• Washing vehicles after they are serviced
• Shuttling customers to/from the shop
• Picking up parts and running errands
• Cleaning up in the shop (sweeping, moping, emptying garbage)
• Detailing vehicles (on occasion)
• Keeping the shop and grounds neat and orderly (free from clutter, debris, trash, etc.)
• Helping the Service Writers expedite jobs
• Assisting Technicians with vehicles
• Maintaining shop equipment
• Possibility to mount/balance tires