Our Affiliations

At Loren’s Auto, we’re committed to maintaining the highest standards of ethics and professionalism in auto repair industry.  We feel that following credentials and affiliations reflect our ongoing that commitment.

AAA Approved Repair Facility

Loren’s Auto is a AAA Approved Repair Shop, meaning it meets the rigorous standards of the American Automobile Association. A certified shop must meet standards for cleanliness, proper tools, adequate technical training, and appropriate technician certifications.

In addition to having an impeccable repair shop, a certified facility must have a favorable opinion rating amongst its customers: AAA performs a survey of a significant number of the shop’s customers and obtains their opinions “on how well the business meets their automotive service needs.” The shop must score at least 90% on each question.

NAPA AutoCare Center

Loren’s Auto is a NAPA Auto Care Center, meaning it meets the rigorous standards of the NAPA AutoCare Program. An approved shop must meet standards for “community reputation, integrity, qualifications, and expertise.” Being a NAPA AutoCare Center also means offering the NAPA AutoCare Peace of Mind Warranty, which covers qualifying repairs for 12-months/12,000 miles.

 

 

 

ASE Certified Technicians

Loren’s Auto Repair services all makes and models with ASE Certified Technicians, a title which means that they are certified by the National Institute for Automotive Service Excellence.

An ASE Certification signifies a commitment to excellence by a technician. In order to be certified in an area, a technician must take difficult, national tests on the most current methods and models, meaning they must constantly be learning about new technologies as they are developed. Technicians must also re-test every five years in order to keep their certification.

For this reason, Loren’s Auto Repair is the place to bring your car for auto repair that you can trust to get it right, the first time.

ASA Member

The Automotive Service Association is the most prominent auto repair association in the country with over 13,000 business owner members. As a member of ASA, Loren’s Auto Repair has access to information on the most up-to-date vehicle technology, meaning your car will be fixed right, the first time. Also, as an ASA member, Loren’s Auto Repair must adhere to ASA’s Code Of Ethics and professional business practices, meaning we must offer the highest quality and most ethical repair in order to continue being a member of ASA.

 

iATN Member

IATN-lorens auto repairInternational Automotive Technicians Network is a network of technicians and business owners where e-mail forums on many different subjects are cataloged in data bases which can be searched and reviewed as a tremendous resource of information. Also, instant feed back from any of the more than 40,000 members can be received for immediate action on any pending technical or management problems or decisions.

 

 

Car Care Council Member

The Car Care Council is dedicated to helping teach drivers about regular vehicle care, maintenance and repair, and what they mean to the life of a car. Loren’s Auto is committed to helping every customer understand the reasons why repairs and maintenance are needed, so that you feel comfortable with every decision.



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Steve Waatti
Steve Waatti
17:44 05 Apr 18
Best Shop in town. Very clean and well organized. No extra BS charges or anything fishy. Full vehicle inspections with oil changes. Very knowledgeable crew. I bring all my personal and company vehicles to Loren's. Highly recommended.
Ricky Chevy
Ricky Chevy
21:04 15 Jan 18
Excellent service!! We are from Wisconsin and found Loren's on the web. They were able to fly in a new front axle and get us on the road in just 3 days at a very reasonable price. A quick follow up visit for adjustments allowed us to continue our vacation as planned. Absolutely recommend them. Mark was personable and knowledgeable, they offered a shuttle service and John was a great technician for our Xterra!!
Monica Taylor
Monica Taylor
21:37 08 Nov 17
Lorens never disappoints! They continually meet above my expectations. They met competitive rates, they have been upfront with charges and even gave me a loaner vehicle while doing their repairs. I will only ever use this shop. Mark at service desk is amazing and very knowledgeable!
Erika Myhre
Erika Myhre
14:03 29 Aug 17
I'm out here in West Glacier on vacation. During the trip, we hit a pothole and the exhaust started making a loud noise. We figured a hole had rusted open or something similar. We called Loren's Auto Repair to get it checked out, and they were awesome with recommendations. They let us explain the issue and then confirmed what we thought it was. They weren't able to get us in before we left, but they were kind enough to suggest a mechanic in town that possibly could squeeze us in. This conversation was a sign of trust and good business. The prices they quoted were fair and had excellent customer service. Thanks!
Hallie K
Hallie K
02:04 06 Jan 18
This was the best car repair shop I have ever done business with. For being a young woman, who honestly doesn’t know a ton about cars, they were very thorough in explaining things and I trusted that they weren’t trying to rip me off based off my lack of knowledge or me being a young girl. Too many times have mechanics/car maintenance men try and rip me off. Once someone tried to charge me $180 for an oil change! Ridiculous. But not with these guys. They were awesome. My car broke down at a horrible time when I was busy with work and about to go on vacation. I had my car towed there and didn’t have time to stop by. They inspected it very soon after that, and got ahold of me. Then I was out of town for a couple weeks and they let me keep my car there. Even when I got back they had put it in the shop the night before so all the snow would melt. They were very friendly and even have a complimentary shuttle service when needed. I wish I could give the names of all the people who helped! Chad was awesome and answered all my questions and my dads when he called from a state away haha! The young girl who picked me up from the shuttle was super nice and has good people skills. If I ever have car problems again they will definitely be who I go to. Thanks guys!
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