AAA Approved Auto Repair Shop, Kalispell, MT

 

Fewer than 5% of auto repair shops ever qualify or become a AAA Approved Auto Repair Shop.  We at Loren’s Auto Repair have worked hard to earn this status with the AAA Approved Auto Repair Program.

Being An Approved Shop Means That AAA Knows Us and Trust Us

To become a qualified AAA Approved Auto Repair Shops, we must pass AAA Mountain West’s periodic inspections, maintain quality workmanship, deliver the highest level of customer satisfaction and adhere to AAA’s strict guidelines.

AAA Has Done the Background Checking For You

You can rest assured that AAA Mountain West has reviewed our qualifications, our shop and equipment, interviewed our customers and know our credentials.  What does this mean for you as a consumer?  That you can rely on AAA’s assessment of our operations and know that you will be treated with the highest level of customer care for your vehicle.

Here are some of the qualifications that AAA Mountain West investigate on your behalf:

  • Technician (Mechanic) Qualifications and Certifications
  • Proper Equipment Maintained Safely and Properly
  • Customer Waiting Room and Bathroom Cleanliness
  • Shop Cleanliness and Safety
  • Our Shop Ability and Capability To Service Modern Vehicles
  • And especially… how we care for YOU, our customers

AAA Mountain West periodically spot-checks our work by surveying our customers as part of the AAA Approved Auto Repair program.  They want to know how you were treated, if the price of repair was in line with the price agreed upon and if the service was timely.  We are proud to say that for over 10 years, we have exceeded the program requirements and have received the award for “Top Shop Platinum”.

In summary, AAA Approved Auto Repair status means we are a reputable and respected auto repair shop that you can trust to service your vehicle right.

To schedule your service today, call 406-755-7757 or click here to schedule an appointment online.

AAA Approved Auto Repair Shop



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Steve Waatti
Steve Waatti
17:44 05 Apr 18
Best Shop in town. Very clean and well organized. No extra BS charges or anything fishy. Full vehicle inspections with oil changes. Very knowledgeable crew. I bring all my personal and company vehicles to Loren's. Highly recommended.
Ricky Chevy
Ricky Chevy
21:04 15 Jan 18
Excellent service!! We are from Wisconsin and found Loren's on the web. They were able to fly in a new front axle and get us on the road in just 3 days at a very reasonable price. A quick follow up visit for adjustments allowed us to continue our vacation as planned. Absolutely recommend them. Mark was personable and knowledgeable, they offered a shuttle service and John was a great technician for our Xterra!!
Monica Taylor
Monica Taylor
21:37 08 Nov 17
Lorens never disappoints! They continually meet above my expectations. They met competitive rates, they have been upfront with charges and even gave me a loaner vehicle while doing their repairs. I will only ever use this shop. Mark at service desk is amazing and very knowledgeable!
Erika Myhre
Erika Myhre
14:03 29 Aug 17
I'm out here in West Glacier on vacation. During the trip, we hit a pothole and the exhaust started making a loud noise. We figured a hole had rusted open or something similar. We called Loren's Auto Repair to get it checked out, and they were awesome with recommendations. They let us explain the issue and then confirmed what we thought it was. They weren't able to get us in before we left, but they were kind enough to suggest a mechanic in town that possibly could squeeze us in. This conversation was a sign of trust and good business. The prices they quoted were fair and had excellent customer service. Thanks!
Hallie K
Hallie K
02:04 06 Jan 18
This was the best car repair shop I have ever done business with. For being a young woman, who honestly doesn’t know a ton about cars, they were very thorough in explaining things and I trusted that they weren’t trying to rip me off based off my lack of knowledge or me being a young girl. Too many times have mechanics/car maintenance men try and rip me off. Once someone tried to charge me $180 for an oil change! Ridiculous. But not with these guys. They were awesome. My car broke down at a horrible time when I was busy with work and about to go on vacation. I had my car towed there and didn’t have time to stop by. They inspected it very soon after that, and got ahold of me. Then I was out of town for a couple weeks and they let me keep my car there. Even when I got back they had put it in the shop the night before so all the snow would melt. They were very friendly and even have a complimentary shuttle service when needed. I wish I could give the names of all the people who helped! Chad was awesome and answered all my questions and my dads when he called from a state away haha! The young girl who picked me up from the shuttle was super nice and has good people skills. If I ever have car problems again they will definitely be who I go to. Thanks guys!
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